How long does it take to get my ringtone, background or game?

Solution:  After your order has been confirmed, we will send you a text message within 2 hours. Several factors affect how long it takes this text message to arrive on your phone including the amount of traffic in our network and your phone's current reception. In some cases your phone might not receive our text messages, so we encourage you to contact our support representatives for additional help. Click Here to Contact Us

For phones with a WAP Browser you can always go to get.ringtones.com and enter in your download id rather than waiting for the text message to arrive.